Thank you for delaying my flight
I've just returned from the second of what will be eleven trips this summer as I complete this years "Meatgrider" project.
Theres a show called "Airline" which gives a real life view of what its like on the ground for people working for or flying on Southwest Airlines. One of the most common things you see on the show are passengers in the process of screaming at the Southwest staff for some problem in scheduling, 98% of which are caused by the passenger themselves. Since I travel a great deal, and I often travel on Southwest, people often ask me what I think about that strategy. My feeling is that it doesnt help to yell at the staff. It really doesnt, it may make you feel better but it really doesnt change anything. Stomp your feet, get angry, yell and scream all you want, not much is going to change as a result. It may actually make things worse.
On this trip I got to witness this revolting human behavior first hand. I was scheduled for a connecting flight through Denver, when just as we were boarding the aircraft, the flight crew stopped the boarding process and said they had a problem that required a "safety check". Well I know what that means, it means that in the pre-flight inspection check of the aircraft by the flight crew, one of the flight crew found something that could possibly be a problem. I'm ok with that, I'd much rather have a problem found on the ground than a problem found in mid air. If you find a problem on the ground, its usually fixable. If you find it in mid air, the NTSB will usually notify your survivors of what the problem was that caused you to depart this mortal coil.